Alpine Swiss Business School Student Services

Alpine Swiss Business School provides support for orientation, admissions, visa guidance, accommodation, academic advising, learning resources, career services, wellbeing, IT support, document requests, examinations, graduation, and alumni services.

New students can receive support with their offer letter, admission documents, enrolment, tuition payment guidance, orientation information, student handbook, academic calendar, email setup, and LMS access.

Yes. Online students can access virtual orientation, LMS guidance, student email setup, academic calendar information, and support for using digital learning resources.

Yes. Students can receive general guidance for student visa documentation, acceptance letters, residence permit guidance, visa extension support, arrival information, and immigration compliance requirements.

The Student Services team can guide students with student housing options, private apartments, shared accommodation, homestay information, temporary accommodation, and accommodation partner information where available.

Airport arrival support may include airport pickup guidance, arrival instructions, local transportation information, welcome support, and emergency arrival assistance, depending on availability and student request.

Students can request academic advising, study planning support, assignment guidance, dissertation support, research help, referencing assistance, academic writing support, and exam preparation sessions.

Students may access digital library resources, online learning portal materials, student email, academic databases, e-books, research journals, video learning resources, and approved AI learning tools.

Yes. Career services may include career counselling, CV and resume review, cover letter support, LinkedIn profile review, interview preparation, mock interviews, internship guidance, employer networking, workshops, and graduate employment support.

Students can receive guidance on internship opportunities, company matching where available, placement monitoring, employer feedback, internship evaluation, and work experience documentation.

Student wellbeing support may include access to a student support officer, wellbeing resources, stress management workshops, counselling referrals, disability support, learning adjustments, and personal support guidance.

Yes. International student support may include cultural integration guidance, local registration guidance, banking information, SIM card guidance, health insurance information, public transport guidance, and emergency contacts.

Students can request official documents such as enrolment letters, attendance letters, visa support letters, academic transcripts, degree certificates, graduation letters, bank letters, and recommendation letter requests through the student support process.

Processing times may vary depending on the document type and verification required. Students are advised to submit requests early, especially for visa, bank, graduation, or official academic documents.

Yes. Students may request programme transfer or deferral support. Approval depends on academic regulations, programme availability, fee status, visa conditions, and school policy.

Examination support may include exam registration, examination timetable information, online exam support, results publication, reassessment guidance, academic appeals, and examination regulation guidance.

Students can submit complaints, academic appeals, misconduct reports, or harassment reports through the appropriate student support or academic quality process.

Yes. IT support may include LMS support, student portal support, password reset, student email support, software installation guidance, technical assistance, and online class support.

Students may use the student portal to view timetables, access course materials, submit assignments, view grades, download academic records, pay fees, request documents, track attendance, communicate with lecturers, and receive notifications.

Yes. Students can receive general guidance on health insurance, medical clinic information, emergency medical contacts, insurance documentation, and travel insurance advice.

Student engagement opportunities may include student clubs, student council, leadership programmes, competitions, workshops, business conferences, guest speakers, networking events, cultural events, and sports activities.

Graduates may access alumni membership, alumni portal updates, networking events, career opportunities, alumni mentoring, continuing education options, alumni newsletters, and alumni success story features.

Students can contact the Student Services team through the official student helpdesk, live chat, WhatsApp support, email support, ticketing system, FAQs, or knowledge base. You can also visit the Contact Us page.

If you are unsure where to send your request, contact the Student Communication Centre or Student Helpdesk. The team can guide your request to the correct department.